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Programmes & Activities Officer

Location
Brenner/ Stepney Community Centre, Tower Hamlets, Stepney, Greater London, E1 4

Employment Type
Part Time

Salary
£10.04 + Benefits
Hourly

Contact Type
Permanent

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This role is based at Stepney Community Centre, E1 4NQ.  The working hours are 26 hours each week to be worked Tuesday through to Thursday ,8 hours each day plus a couple of hours to cover evening & weekend shifts.

Jewish Care aims to make a positive impact on the lives of Jewish people by creating excellent social care that enhances well-being and inspires them to stay connected to their community.  The organisation is committed to finding innovative solutions tailored to the people who use our services.We are a proud to be multi award winning organisation. Prestigious awards and accolades we have received include; The Skills for Care Best Employer for over 250 people, The Investors in People Gold standard and the Customer Service Excellence Standard.

This role is based at Stepney Community Centre, E1 4NQ.  The working hours are 26 hours each week to be worked Tuesday through to Thursday, 8 hours each day plus a couple of hours to cover evening & weekend shifts.

The East London community service consists of the Brenner Day Centre at Stepney Community Centre, based in Stepney Green. Also provided is Connect@ Stamford Hill, a one day a week service on a Tuesday. Additionally, there are a variety of evening and weekend services taking place at different sites across East London. The Centres reach out to people living in the London Boroughs of Hackney, Haringey, Tower Hamlets, City of London and Enfield, with a staff team of 12 people plus sessional workers across all sites. There is also a volunteer team of around 60 people. Currently the service sees around 800 visits per month. This new, redesigned service has been developed using research gleaned directly from service users, and offers a brave and exciting way to redeliver our services to be more flexible, adaptive and ensure that everyone gets a service when they need it.

Purpose of Role

To be the Centre’s lead person on all recreational activity provided in and outside of our building. The post holder’s main responsibility is to ensure that service users’ independence, dignity and choice is maximised through the engagement with the activity programme. The post holder has authority to change the activity programme to reflect the needs of service users, and holds the responsibility for operational decision making within appropriate policies. Any changes with regards to resource or budget implications will be authorised by the Locality Coordinator. The post holder is expected to work in conjunction with the Centre Coordinator and Community Outreach Coordinator with decisions concerning any outreach rota management. 

Principal accountabilities / responsibilities

  • Plan, coordinate and execute, in cooperation with the Community Outreach Coordinator and the Centre Coordinator, the Centre’s varied schedule of social, cultural, religious, educational and popular events and activities
  • Encourage service users to maintain their independence by understanding their needs, wants and limitations, creating opportunities internal and external to the centre, and for the members to be able to express these fully
  • Facilitate and lead a plethora of musical, creative and stimulating activities that fully engage members and to respond to members wishes in regard to specific activity delivery, where appropriate 
  • Ensure that staff and appropriate resources are planned for and available to support the varied activity programme
  • Assist in the provision of an environment that is motivating and stimulating for all service users, which reflects the Jewish calendar and the member’s Jewish identity and cultural needs
  • Encourage and support the involvement of volunteers within the day-to-day programme of activities
  • Lead on the Centre’s newsletter and communication with stakeholders concerning the activity programme
  • To be part of the Centre’s out of hours rota and where required cover client facing non-activity services such as transport duties

Qualifications 

  • Relevant NVQ or degree level.
  • Category D1 driving licence. Note that for insurance purposes, the post holder must be over 22 years old with 3 years driving experience and hold a current clean driving licence. (desirable)
  • Midas (Minibus Driver Awareness Scheme) or willingness to undertake this training. (desirable)

Skills & Knowledge 

  • To have excellent customer care skills
  • Have the ability to deal with complaints/conflicts
  • To have the ability to work within budgetary constraints
  • To have good administrative, management and organisational skills
  • High standard of IT skills, especially the internet, Microsoft Outlook, Word, Excel and Dynamics

Experience

  • Experience of developing and implementing social activities within a group setting
  • Experience of community work and working with elderly and vulnerable people
  • Experience or understanding of working in a multicultural environment
  • A knowledge of basic vehicle maintenance and the ability to drive minibuses up to 7.5 tonne

Communication

  • Good verbal, and clear, concise written communication
  • Able to work with people with various limited communication abilities, and empathy and willingness to understanding their needs

Benefits
Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day’s annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.

About
Jewish Care is a leading communal organisation. We are the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week. Approximately 1500 staff from multi-cultural backgrounds together with 3,000 volunteers help to maintain their service. It provides a wide range of services to help meet the community’s physical, social and emotional needs, both directly and in partnership with other organisations. We care & support many people including; older people with dementia, disabilities, mental health needs and Holocaust survivors and many more.
We aim to make a positive impact on the lives of Jewish people by creating excellent social care that enhances well-being and inspires them to stay connected to their community. The organisation is committed to finding innovative solutions tailored to the people who use their services.
We are a proud to be multi award winning organisation. Prestigious awards and accolades they have received include; The Skills for Care Best Employer for over 250 people, and The Investors in People Gold standard.

Please be aware that this vacancy will close, once a sufficient number of suitable candidates have been identified therefore, we would recommend that you submit your application as early as possible.

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