hamburger icon
Jewish Care logo

Jewish Care Direct Social Worker

Location
Amelie House, Barnet, Golders Green, Greater London, NW11 9DQ

Employment Type
Full Time

Salary
£33,428 - £35,550 + Benefits
Annual

Contract Type
Permanent

Back to job search

An exciting and rewarding opportunity has arisen for a Qualified Social Worker to join an award-winning charitable organisation in this newly formed role as an active member of our Jewish Care Direct Helpline team, based in North-West London. The ideal candidate will have relevant experience of working within adult services and will offer support and guidance at the front door to work with complex social care cases and ensure an immediate response is offered to vulnerable members of the community.

What you'll be doing:

  • Responding to calls from the public, internal staff and other agencies and offering clear advice on how to proceed with their enquiry
  • Establishing patterns of need for the community to consider how needs can be met
  • Advising colleagues in the JCD team on best practice around social care issues to ensure a professional and appropriate service is provided, especially in relation to homelessness, mental health, and statutory adult social care provision
  • Identifying key social care themes presenting at the front door of Jewish Care and network with appropriate services to ensure up to date advice and information that can be shared with callers
  • Drawing upon experience of adult focused work to inform decision-making at the front door, particularly regarding adult safeguarding, crisis intervention and cognitive impairment
  • Developing strong relationships between the JCD and other teams to ensure positive working and clear communication to provide a smooth customer journey for enquiries
  • Providing training to JCD Advisors to ensure best practice

What you'll bring to Jewish Care:

  • A relevant Social Work Qualification 
  • Registered Social Worker with Social Work England 
  • At least 2 years' experience of working within adult services in either a statutory or charitable role
  • Experience of using the Care Act 2014 and Mental Capacity Act 2005 to inform your role as a social worker 
  • Supervisory experience of staff/a team
  • Experience and the ability to manage difficult and complex enquiries
  • Experience of working in the voluntary sector or working with volunteers (Desirable)
  • Working knowledge of the principles of adult safeguarding
  • A sound understanding of societal issues that can impact people such as mental health, physical/learning disability, homelessness, domestic violence and family dysfunction
  • Awareness of changes in legislation that impact adult service work such as introduction of LPS guidance and the reform of the adult social care system
  • The ability to deal with people expressing high levels of emotion while progressing enquiries in a timely manner
  • Ability to advise team members on managing more difficult calls
  • Proficiency in the use of IT programmes such as Word, Excel, Teams, Outlook and Dynamics

What we do:

Jewish Care is a leading communal organisation and the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week including older people with dementia, disabilities, mental health needs, Holocaust survivors and many more. We are proud to be a multi award-winning organisation, receiving prestigious awards that include The Skills for Care Best Employer for over 250 people, and The Investors in People Gold standard.

Why you’ll love working with us:

Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day’s annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.

We are a team of many different backgrounds and cultures

Jewish Care is proud to be an Equal Opportunity Employer and values diversity. Though our clients are of similar religious tradition, our staff represent various cultures and faiths, bringing their own unique perspectives and individuality to their roles.

Please be aware that this vacancy will close, once a sufficient number of suitable candidates have been identified therefore, we would recommend that you submit your application as early as possible. To request a full job description, please email Recruitment3@jcare.org

We look forward to hearing from you!

In line with government guidance, we will be asking all candidates to confirm if they have been vaccinated against COVID-19

We are a team of many different backgrounds and cultures

Jewish Care is the leading health and social care charity serving the Jewish community in the UK. Though our clients are all of a similar religious tradition, our staff represent diverse cultures and faiths.

Why you'll love working with us

No matter how young or old you are, if you want to make a real difference in people's lives, we'll reward you for your hard work and dedication. On top of providing some of the most competitive pay rates in the care industry, we offer excellent benefits, including:

  • 4% employer pension contribution
  • Employee referral bonus scheme
  • Excellent training opportunities
  • Free meals
  • Wellbeing & staff recognition initiatives
About us

Jewish Care is a communal organisation touching the lives of over 10,000 people every week. We aim to make a positive impact on the lives of Jewish people by enhancing wellbeing and inspiring them to stay connected to their community. We provide a variety of health and social care services to meet the community's physical, social and emotional needs, including older people, those with mental health needs, Holocaust survivors, people living with dementia and people with disabilities.

We employee 1,100 staff and 3,000 volunteers from multicultural backgrounds who work together to enrich vulnerable people's lives in a positive and caring way. Throughout the Covid-19 pandemic we are proud of how our staff have responded and the agility they have shown to ensure we continue to meet changing requirements.

Please be aware that this vacancy will close once a sufficient number of candidates have been identified.

Can't find the job you're looking for?

If you can't find what you're looking for then register your CV

REGISTER CV

Register CV

Want to hear about the latest jobs and apply for new roles in an instant? Spend a few moments registering with us now.

Attach your CV by dropping it here or
selecting one.