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Housekeeping Assistant

Location
Barnet

Employment Type
Full Time

Salary
£8.22 + Benefits
Hourly

Contact Type
Permanent

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This role is based at our Lady Sarah Cohen House Home in Friern Barnet, N11 3ND. The working hours are 20 hours eack week worked on a rota basis. The role of Housekeeping Assistant will involve the delivery of Hotel Services within Jewish Care Homes and Community Centres. This position will be responsible for the effective delivery of housekeeping services to an excellent standard to meet Health & Safety Regulations. Effective communication, ability to work well within a team and be flexible in their approach.

This role is based at our Lady Sarah Cohen House Home in Friern Barnet, N11 3ND. The working hours are 20 hours eack week worked on a rota basis.

Principal accountabilities / responsibilities

  • Ensure housekeeping activities are delivered to the required standard so that the highest standards of cleanliness are maintained across Jewish Care
  • To ensure on all occasions safe and hygienic working practices are delivered in order to satisfy Health and Safety at Work and other statutory legislation
  • To consistently deliver excellent customer service and build positive working relationships with colleagues and services, always responding to feedback to improve the housekeeping service

Experience

  • Can demonstrate experience in a similar role

Skills and Knowledge

  • Demonstrate an understanding of COSHH and Health & Safety in the workplace, or willingness to be trained accordingly

Driving Results

  • Ability to prioritise & manage own workload to meet deadlines, can work under pressure
  • Can focus on the “big” picture to ensure solutions align to departmental and organisational objectives

Communication

  • Evidence of high energy, enthusiastic, motivational communication style
  • Good verbal and written communication and ability to deliver assessments, feedback and developmental messages
  • Is able to manage conflict in challenging situations to a positive outcome
  • To ensure clear methods of communication with all stakeholders to guarantee high delivery of service is achieved

Managing Performance

  • Can demonstrate the ability to use initiative and work independently without direct supervision
  • Positive ‘can do’ and flexible attitude
  • Can prioritise workload to ensure deadlines are met

Supporting People

  • Can build supportive, trusting relationships with others
  • Demonstrates a passion for developing people
  • Can demonstrate an understanding of the challenge of and sensitivity needed to care and support vulnerable people

Development

  • Able to work independently and on own initiative
  • Commitment to team working
  • Commitment to delivering a high quality housekeeping service providing excellent customer experience
  • Able to work as part of a multi-cultural team
  • Positive and flexible attitude.
  • Willingness to keep abreast of constantly changing practices in the industry
  • Can demonstrate commitment to own personal development

Jewish Care Priorities

  • Strong commitment to the Jewish Care values, providing an excellent customer experience in a multicultural environment.
  • Can demonstrate a willingness to learn about and adapt to the Jewish way of life and its impact on providing care within the community.
  • Motivated to develop knowledge of the community and how the service operates within it

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