Amelie House, Head Office, Golders Green, Greater London, NW11 9DQ
£60,000 + Benefits
The Head of Marketing and Customer Engagement will be a key member of Jewish Care’s Marketing, Communications and Customer Engagement team as well as the organisation’s Senior Management team. They will be responsible for developing and implementing the marketing, communications and customer engagement strategy and plans across Jewish Care.
The role will provide both strategic and operational leadership and coordinate at a strategic level with all functions of the organisation to ensure a joined-up approach between marketing, communications and customer engagement.
The role will work in collaboration with the Director of Marketing, Communications and Customer Engagement in the development of Jewish Care’s first ever Customer Engagement strategy and in marketing and communication operating decisions.
The creation of the newly formed Marketing, Communications and Customer Engagement team will need careful leadership to harness engagement and performance. To help us work closer to achieving excellent customer engagement at the critical admissions points across the organisation, the team will shortly see the merger of the Living with Jewish Care team (the team responsible for all care home and independent living admissions) in to wider Marketing, Communications and Customer Engagement team.
The Head of Marketing, Communications and Customer Engagement will need to establish their credibility with internal stakeholders quickly to help drive change and take leadership on this business-critical team who are responsible for helping convert leads of interest in to actual customers across our highest income performing services; our Care Homes and Independent Living schemes.
What you'll be doing:
To apply for this position please apply online, and email your covering letter to email@example.com. We will be shortlisting on receipt of CV and covering letters, provisional interview date is Wednesday 27th February 2019
Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day’s annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.
Jewish Care is a leading communal organisation. We are the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week. Approximately 1500 staff from multi-cultural backgrounds together with 3,000 volunteers help to maintain their service. It provides a wide range of services to help meet the community’s physical, social and emotional needs, both directly and in partnership with other organisations. We care & support many people including; older people with dementia, disabilities, mental health needs and Holocaust survivors and many more.
We aim to make a positive impact on the lives of Jewish people by creating excellent social care that enhances well-being and inspires them to stay connected to their community. The organisation is committed to finding innovative solutions tailored to the people who use their services.
We are a proud to be multi award winning organisation. Prestigious awards and accolades they have received include; The Skills for Care Best Employer for over 250 people, and The Investors in People Gold standard.
Please be aware that this vacancy will close, once a sufficient number of suitable candidates have been identified therefore, we would recommend that you submit your application as early as possible.
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