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Female Bank Care Support Worker (Days)

Wohl Court, Barnet, Hendon, Greater London, NW4 4FD

Employment Type
Full Time

£9.69 - £10.15 + Benefits

Contact Type

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We are recruiting a Relief Care and Support Worker to work on a zero hour contract in our new build Retirement Living Service, in central Hendon, there are a range of shifts for staff.  Hours of working are between 7am and 10pm, including working some weekends and evenings.  

There is a genuine occupational reason under the sex discrimination act 1974, that we require female carers for this role.

The salary is £10.15 per hour if you have QCF2/NVQ2 or above or £9.69 per hour if you are working towards or willing to work towards your qualification. 

We offer a 6-week induction training programme, which will enable new staff to understand how we work with tenants and provide a culturally appropriate service. There are opportunities to progress your career in care and support, alongside promotional opportunities with a fantastic induction and training and development programme.

The Role

You will be working in a friendly, interesting and compassionate team in a new build complex of 32 apartments in the heart of Hendon in North West London  

The role of Bank Care and Support Worker is to ensure the we provide our tenants with safe, compassionate and person-centred support and care. Supporting the whole care and support team, being a team player, building relationships with tenants and their families and encouraging inclusion in community activities and other social and recreational opportunities within the scheme and in the wider local environment.  Care and support provide support to tenants by working alongside Care and Support colleagues to ensure the smooth running of the Independent Living service, joining up services within the building   and providing some direct care and support to tenants alongside colleagues  

This role will work with colleagues on both the care and housing elements of the service , ensure the communal areas of the building  are organised , well presented and in working order, working with colleagues to deliver activities and exciting social and recreational opportunities both within and outside the building and working with Team Leaders and the Independent Living Manager to ensure the service runs smoothly , delivering a great experience to tenants their families and support networks . 

We are looking for candidates with positive energy who enjoy working with people and understand the importance of team working. You will need to make decisions independently and develop trusting and respectful; relationships with all members of the team and tenants and their families.  

You will need to be flexible and helpful in your way of working, having high personal standards of timekeeping and attendance be friendly and approachable and enjoy working with people with a range of physical disabilities and mental health needs.

The scheme houses Older Jewish People, so you will be interested in other people, their culture and preferences for living. All training in terms of understanding the Jewish way of life is provided during our extensive induction training.

Principal accountabilities / responsibilities

You will mainly provide background support and will support care and support assistants to :

• Check tenants well-being on a regular basis, as directed according to their needs as detailed in their Care, support and Risk Plans.

• Respond to emergencies.  

This includes: 

• Contacting emergency services. 

• Dealing with breakdown of services, e.g. power cuts, responding appropriately to death, keeping a record of all emergencies attended to. 

• Providing background support   

• implementing and monitoring care & support plans to meet the individual needs of a diverse group of Tenants

• ensuring updates are reported for support plans to be reviewed as required. 

• Support colleagues to deliver the package of care & support: providing personal care, emotional and practical support to tenants and recognising when there are changes in a person’s needs and report to a senior member of staff.

This will include:

• Attending some appointments given to you on the CarePlanner system.

• Delivering personal care including bathing, feeding, etc. 

• Assisting with cooking, cleaning etc. 

• Advocating on behalf of service users with other agencies. 

• Develop awareness and working relationships within the community, including health and social services.

• Signposting people to Welfare benefits advice. 

• Working with colleagues from statutory and voluntary organisations to provide joined up care.

You will become familiar with the local community and services and sign post people if required. 


• Contributing to building community spirit within the resource through participating, encouraging, enabling and facilitating social events that meet the needs of diverse tenants. 

• Assisting with the preparation and provision of hot meals, communally or individually in tenant flats, observing Kashrut procedures always.

• Ensure you work safely within health & safety standards, raising any risks or issues in a timely manner with a Manager.

• Assisting tenants to report maintenance and repairs needs to the housing team.

• Keeping a record of all financial transactions carried out on behalf of the tenant. Contribute to effective team working and positive service culture, and be able to work effectively with people living with dementia and promote health and well-being for all tenants.

Qualifications, Experience, Skills & Knowledge

• Desirable but not essential

• NCQ level 2 in Health and social Care.

• Previous Experience within a Care or Health setting.

• Other relevant transferable skills and experience.

• Excellent communication

• Excellent interpersonal skills and the ability to build strong relationships

• Excellent tenant service skills

We are a team of many different backgrounds and cultures

Jewish Care is the leading health and social care charity serving the Jewish community in the UK. Though our clients are all of a similar religious tradition, our staff represent diverse cultures and faiths, bringing their own unique perspectives and individuality to their roles.

Why you'll love working with us

No matter how young or old you are, if you want to make a real difference in people's lives, we'll reward you for your hard work and dedication. On top of providing some of the most competitive pay rates in the care industry, we offer excellent benefits, including:

  • 4% employer pension contribution
  • Employee referral bonus scheme
  • Excellent training opportunities
  • Free meals
  • Wellbeing & staff recognition initiatives
About us

Jewish Care is a communal organisation touching the lives of over 10,000 people every week. We aim to make a positive impact on the lives of Jewish people by enhancing wellbeing and inspiring them to stay connected to their community. We provide a variety of health and social care services to meet the community's physical, social and emotional needs, both directly and in partnership with other organisations, including older people, those with mental health needs, Holocaust survivors, people living with dementia and people with disabilities.

We employee 1,100 staff and 3,000 volunteers from multicultural backgrounds who work together to enrich vulnerable people's lives in a positive and caring way. Throughout the Covid-19 pandemic we are proud of how our staff have responded and the agility they have shown to ensure we continue to meet changing requirements.

Start the rewarding career you've been wishing for. Apply today!

Please be aware that this vacancy will close once a sufficient number of candidates have been identified.

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