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Assistant Manager - Outreach Services

Location
Michael Sobell Community Centre, Head Office, Golders Green, Greater London, NW11 9DQ

Employment Type
Part Time

Salary
£25,000 - £30,000 + pro rata
Annual

Contact Type
Permanent

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The Outreach Assistant Manager is a newly formed role, as such, this job description provides an outline of the overall responsibilities and is neither prescriptive nor an exhaustive list of duties and responsibilities.

Purpose of Role

To ensure the efficient and effective running of community based services in the North-West London Community Hub; 

This post is for a part time for our Michael Sobell Jewish Community Centre in Golders Green,  and is for 18 hours per week

 What you'll be doing:

  • The development and day-to-day operational running of MSJCCs evening and weekend services, a plethora of regular once a month events for varying cohorts in the Jewish community aimed at reducing social isolation and encouraging people to live well.
  • Support day-to-day operational running of Connect@ services in Kenton in collaboration with the relevant Connect@ Manager, a one day a week Jewish Day Centre for older Jewish people and for people living with dementia; The development of other Connect@ services
  • Working with relevant colleagues to develop and run Supportive Communities, Community Dementia Projects, Befriending and Telephone Befriending
  • Responsibility for the wellbeing, line-management, development and performance of Outreach staff and volunteers
  • Working in consort with internal and external colleagues to ensure that the physical environment and catering services are safe and well run;
  • Working with relevant staff and volunteers to ensure that new services and programming are implemented and managed in line with agreed standards and KPIs;
  • Working with colleagues from other departments within Jewish Care, to deliver existing outreach services, such as Connect@ Kenton, Community Dementia and Supportive Communities services;
  • Working with Community Development and Community Engagement colleagues to develop new services in collaboration with partner agencies
  • Working with Community Development and Community Engagement colleagues to develop new Outreach services
  • Working with the Centre Coordinator to develop and run Support Services for members such as hospital/GP assistance, help with shopping and other supported tasks.

What you'll need:

Qualifications

  • Degree level or equivalent experience
  • Further or higher education qualifications in social care, social work, community work or dementia. (Desirable)

Experience

  • Extensive experience in a Outreach role, working with older and/or disabled people;
  • Experience working with people living with dementia, either in a personal or professional capacity;
  • Substantial people management experience; 
  • Experience working in a complex multi stakeholder environment.
  • Experience working in a co-production culture/

Skills & Knowledge

  • Knowledge of the Jewish community, across all levels of observance, local parlance and sensitivities;
  • Working knowledge of The Care Act, The Mental Capacity Act, DOLS and general adult safeguarding best practice;
  • Exceptional customer service skills, with the ability to deliver a consistently high quality customer experience;
  • High levels of creativity and resourcefulness, with the ability to work within tight deadlines and budgets;
  • Outstanding administrative, management and organisational skills; and
  • High levels of IT literacy in the use of modern business systems, such as the Microsoft Office suite, Internet and cloud based services and Customer Relationship Management (CRM) systems.

Benefits
Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day’s annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.

About
Jewish Care is a leading communal organisation. We are the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week. Approximately 1500 staff from multi-cultural backgrounds together with 3,000 volunteers help to maintain their service. It provides a wide range of services to help meet the community’s physical, social and emotional needs, both directly and in partnership with other organisations. We care & support many people including; older people with dementia, disabilities, mental health needs and Holocaust survivors and many more.
We aim to make a positive impact on the lives of Jewish people by creating excellent social care that enhances well-being and inspires them to stay connected to their community. The organisation is committed to finding innovative solutions tailored to the people who use their services.
We are a proud to be multi award winning organisation. Prestigious awards and accolades they have received include; The Skills for Care Best Employer for over 250 people, and The Investors in People Gold standard.

Please be aware that this vacancy will close, once a sufficient number of suitable candidates have been identified therefore, we would recommend that you submit your application as early as possible.

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